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Dashboard visibility issue in workspace

shiva prasad1
Tera Contributor

I have a platform analytics dashboard which is created in global domain and in different scope.

When i opened it from workspace it's behaving like this :

 

- The dashbaord is visible in the global domain and global scope but not in different domain

If i changed my domain from global to A, it's not visible, even though i am in global scope only

 

Any help would be appreciated

1 REPLY 1

Ankur Bawiskar
Tera Patron

@shiva prasad1 

my thoughts

-> Domain separation controls PA dashboard visibility, not scope Link 

-> Users in child domains CANNOT see parent domain dashboards unless specific conditions are met KB0755686  

-> Parent domain users cannot access dashboards in subdomains

-> The dashboard must exist in the same domain as the user viewing it or in a parent domain with proper sharing

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader