Dashboard Visualizations getting out of order

[Rhonda9]

Hello,

We recently upgraded to Australia and is having problems with our Platform Analytics Dashboards.  When a user clicks on the home icon, the dashboard visualizations are out of order.   Sometimes refreshing helps but this is a consistent problem. We are currently in the par version 8.4.7.   Has anyone else ran into this problem after upgrade?

[Hemanth M]

Hi @Rhonda9 ,

Could you please share a screenshot (please mask data😉) , would like to see what's happening!

[Rhonda9]

Hi Hemanth,

I attached a screenshot.

[Hemanth M]

Hi @Rhonda9 ,

Here you go: it's a known problem (PRB2033520) and has been fixed in Australia - PAe Bundle v8.4.3. Please upgrade and test in sub prod before doing it in Prod.

more info : 

 1) https://www.servicenow.com/community/performance-analytics-blog/interactive-known-issues-compani... 

2) https://www.servicenow.com/community/s/cgfwn76974/attachments/cgfwn76974/platform-analytics-blog/129... 

Hope it helps!

[Hemanth M]

Hi @Rhonda9 ,

If this response helped, please close the loop by accepting the answer or you can ask a follow up question