Data is not reflecting in Performance Analytics widget

[SS13]

Hi All,

We have created a performance analytics widget. We want to show the performance analytics widget data as per their serviceline( to specific members when they login or impersonate with their profiles ). 

We have written a script include where the data is shown as per the serviceline ( to specific members when they login or impersonate with their profiles ). Also added a condition in each and every reports also in performance analytics reports but this condition working for Non-Performance Analytics widgets(Added Screenshot for condition).

Also when we are putting the same condition in indicator sources in preview we are getting correct data count. But when we save and impersonate as any profile the data is not reflecting in the Performance Analytics widget as per their serviceline.

Can someone help why the data is not reflecting in different profiles only for Performance Analytics widgets even the correct data is coming in the preview?

Any leads would be really helpful!

Thanks In Advance!

[SS13]

Please find the attached screenshot for better understanding...

[jeffrubinoff]

It may relate to the contents of this warning, from Indicator Sources Step 9:
The Preview function shows you a lower number of records than the number that the data collector actually fetches. The Data Collection job ignores ACLs and business rules when fetching records, but the Preview function follows them. For more information, see KB0756238.

[SS13]

Thank you jeff....This information is really helpful but Is there any solution for this issue or It is the OOB functionality?

[jeffrubinoff]

SS,

You cannot change the fundamental behavior of data collection jobs regarding ACLs and business rules. But I am not completely certain this is the issue, anyway. I suggest you look into the ACLs and business rules on the User [sys_user] table.

[SS13]

Okay, sure. I will look into it. Once again thanks!