Data Table visible for semi-donut visualization for certain users only

Dhana3
Kilo Sage

Hi Everyone,

 

I have created a dashboard in platform analytics and used semi-donut visualization. For some users the data table is visible is visible under the visualization. Any idea how to turn it off?

 

 

1 ACCEPTED SOLUTION

jeffrubinoff
ServiceNow Employee
ServiceNow Employee

Have the users check whether they have Enable data table for charts and graphs turned on in the Accessibility section of their user preferences for the instance.

View solution in original post

7 REPLIES 7

@Ankur Bawiskar ,

 

Please check the screenshot. The data table ideally appears when we enable display data table checkbox as @Shivalika has mentioned in the reply above. But on the report it is unchecked, so the data table should not appear below visualization. The table used for reporting is Database view created from survey assessment and survey result tables. And the question is why it is visible for certain users when the check-box is unchecked? I have checked if there is any user preference property to enable the data table but did not find any. I have no idea what else can be done to troubleshoot it. Hence the question here.

jeffrubinoff
ServiceNow Employee
ServiceNow Employee

Have the users check whether they have Enable data table for charts and graphs turned on in the Accessibility section of their user preferences for the instance.

Hi @jeffrubinoff ,

 

Thank you! šŸ™‚