Data Table visible for semi-donut visualization for certain users only

Dhana3
Kilo Sage

Hi Everyone,

 

I have created a dashboard in platform analytics and used semi-donut visualization. For some users the data table is visible is visible under the visualization. Any idea how to turn it off?

 

 

1 ACCEPTED SOLUTION

jeffrubinoff
ServiceNow Employee
ServiceNow Employee

Have the users check whether they have Enable data table for charts and graphs turned on in the Accessibility section of their user preferences for the instance.

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7 REPLIES 7

Shivalika
Mega Sage

@Dhana3 It will be visible by default - OOB Configuration. The same is in standard reporting also. The users who aren't able to see don't have access to the data table that's why they can't see. 

 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

 

Regards,

 

Shivalika 

 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

 

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

@Shivalika ,

 

But I have admin access, hence have access to all the tables, but I can't see it. Are you aware of where is this configuration and how can I disable it?

Hi @Dhana3 

 

Please disable this field in Report "Display data table"

 

Shivalika_0-1743409907959.png

 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

 

Regards,

 

Shivalika 

 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

 

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

Ankur Bawiskar
Tera Patron
Tera Patron

@Dhana3 

So it shows fine for some users and some users can't see the data?

Which data they can't see?

Is there any query business rule on your table which is restricting records for those users?

what debugging did you perform?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader