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Data Visualization designer query - Australia version

Sneha5
Tera Contributor

when i select 'Create New Visualization', the visualization type is set as 'Single Score' by default and i get the message "Unable to display content"(as shown in screenshot). This message disappears only when either the data source or visualization type is updated. 
Is this an expected behavior?

6 REPLIES 6

Dr Atul G- LNG
Tera Patron

Hi @Sneha5 

That is expected behavior. Since it’s the first time the data visualization is loading, it initially shows a single score along with the error UI indicating there is no data source. There’s nothing to worry about — it can be used as is.

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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jeffrubinoff
ServiceNow Employee

When I create a data visualization, I see something entirely different, which clearly tells me that I need to select a data source, unless I want to select the chart type first.

jeffrubinoff_0-1785936643943.png