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Data Visualizations - Columns don't update when clicking View All

KeithM1
Tera Expert

I've created a Simple List in Data Visualizations and Saved it.  After saving it, I edit it in Data Visualizations and add an additional column and Save the list again.  After making the change, I click on View All and the change I made doesn't show up.  It is the original layout when the list was originally created.  Any idea why?  If it makes a difference this is in my PDI, which is in the Yokohama version.

3 REPLIES 3

Ankur Bawiskar
Tera Patron

@KeithM1 

Did you clear instance cache using cache.do and then logout and login and then check?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

No I have not done that.  If a non-admin in ServiceNow is having this same problem, they shouldn't have to do this, should they?

@KeithM1 

each user can clear instance cache from their side using cache.do

If any issues, that might get fixed

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader