Database View Reporting
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10-16-2025 09:45 AM
Hello Everyone,
I have this requirement to merge Task and Interaction Table. I had successfully created a database view using task, interactions and interaction related record table. My problem is to combine the task.number and interaction.number field into one unified field. One of the goal is a single report that will show task and interactions that is worked on by a specific team. Thank you so much.
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10-20-2025 05:25 AM
Hi @AllenJaikkA ,
Yes it is possible with reference fields for example I created a database view between Task and Interaction where assigned_to is common field.
Where Clause for reference : interaction_assigned_to = task_assigned_to
Result
Please mark my answer correct and helpful if this works for you
Thanks and Regards
Sarthak
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10-20-2025 06:02 AM
I was able to do that as well, but I think that will not solve the issue to make one number field contain both interaction.number and task.number
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10-20-2025 06:17 AM
As already informed that's not possible.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader