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Database View Reporting

AllenJaikkA
Tera Contributor

Hello Everyone, 
I have this requirement to merge Task and Interaction Table. I had successfully created a database view using task, interactions and interaction related record table. My problem is to combine the task.number and interaction.number field into one unified field. One of the goal is a single report that will show task and interactions that is worked on by a specific team. Thank you so much. 

AllenJaikkA_0-1760633109784.png

 

7 REPLIES 7

Hi @AllenJaikkA ,

 

Yes it is possible with reference fields for example I created a database view between Task and Interaction where assigned_to is common field.

 

SarthakKashyap_2-1760963105238.png

Where Clause for reference : interaction_assigned_to = task_assigned_to

 

Result

SarthakKashyap_1-1760963073081.png

 

Please mark my answer correct and helpful if this works for you

Thanks and Regards 

Sarthak

 

 

I was able to do that as well, but I think that will not solve the issue to make one number field contain both interaction.number and task.number

 

@AllenJaikkA 

As already informed that's not possible.

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader