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Drill Through from a Dashboard in PlatForm analytics showing incorrect data

venori26
Tera Contributor

I created a dashboard in and the drill-through behavior to a more detailed information is showing incorrect data. Any suggestions to fix the issue would be of great help..thanks in advance

 

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7 REPLIES 7

sizzleMcFace
Giga Guru

It seems like the visualization is splitting the data per some breakdown and/or date. Then when you click one of the scores in the table, it opens the indicator which shows the total score (?). Is that the case?

It is picking the scores randomly, for eg: the score of the indicator next to it. there is no specific pattern

Senthil Bapooji
Tera Contributor

I’m experiencing the same issue—not just with the dashboard, but also with certain breakdowns when using drill-down functionality. I’ve already raised a hi case with the team and am still awaiting a response. I’m unsure whether the problem is linked to the Rapidor DB upgrade or the Yokohama upgrade, and I need clarification from the support team.

@Senthil Bapooji May I know if the drill through was working for you before in one of the previous releases?