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10-25-2018 01:03 PM
Hello Guys,
I'm new to servicenow platform and work at UNT, Denton. Can anybody brief me about what element filters does and how we use them?
Thank You
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10-26-2018 08:07 PM
Element filters remove choices from a breakdown on the visualization side. They the scores are still collected but allow the user to filter them to something meaningful. This is very useful with a dynamic element filter. For example, I'll often use "My Team" which is a filter with the conditions where "manager" "is (dynamic)" "me". This allows me to collect scores for all assigned to but quickly filter to just the users I want to see (my team).
Element filters on one piece of the puzzle when delivering a great user experience.
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10-26-2018 11:27 AM
This could help
https://docs.servicenow.com/bundle/london-performance-analytics-and-reporting/page/use/performance-analytics/concept/c_BreakdownElementFilters.html
Please mark my response as correct and helpful if it helped solved your question.
-Thanks
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10-29-2018 11:24 AM
Thank You so much Prateek.
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10-26-2018 08:07 PM
Element filters remove choices from a breakdown on the visualization side. They the scores are still collected but allow the user to filter them to something meaningful. This is very useful with a dynamic element filter. For example, I'll often use "My Team" which is a filter with the conditions where "manager" "is (dynamic)" "me". This allows me to collect scores for all assigned to but quickly filter to just the users I want to see (my team).
Element filters on one piece of the puzzle when delivering a great user experience.
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10-29-2018 11:25 AM
Thanks a lot Adam 🙂
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01-07-2022 02:53 AM
Some of our performance analytical widgets like, List widgets, Workbench widgets are not supporting Element filtering but at the same time, score widgets and Timeseries widgets are supporting,is there any alternative option/ Solution for including element filtering in Workbench widgets?