Element Filters

Keshav Raman
Kilo Contributor

Hello Guys, 

I'm new to servicenow platform and work at UNT, Denton. Can anybody brief me about what element filters does and how we use them? 

Thank You

1 ACCEPTED SOLUTION

Adam Stout
ServiceNow Employee
ServiceNow Employee

Element filters remove choices from a breakdown on the visualization side.  They the scores are still collected but allow the user to filter them to something meaningful.  This is very useful with a dynamic element filter.  For example, I'll often use "My Team" which is a filter with the conditions where "manager" "is (dynamic)" "me".  This allows me to collect scores for all assigned to but quickly filter to just the users I want to see (my team).

Element filters on one piece of the puzzle when delivering a great user experience.

View solution in original post

9 REPLIES 9

Prateek kumar
Mega Sage

This could help

https://docs.servicenow.com/bundle/london-performance-analytics-and-reporting/page/use/performance-analytics/concept/c_BreakdownElementFilters.html


Please mark my response as correct and helpful if it helped solved your question.
-Thanks

Thank You so much Prateek.

Adam Stout
ServiceNow Employee
ServiceNow Employee

Element filters remove choices from a breakdown on the visualization side.  They the scores are still collected but allow the user to filter them to something meaningful.  This is very useful with a dynamic element filter.  For example, I'll often use "My Team" which is a filter with the conditions where "manager" "is (dynamic)" "me".  This allows me to collect scores for all assigned to but quickly filter to just the users I want to see (my team).

Element filters on one piece of the puzzle when delivering a great user experience.

Thanks a lot Adam 🙂

Tito Joseph
Kilo Explorer

Some of our performance analytical widgets like, List widgets, Workbench widgets are not supporting Element filtering but at the same time, score widgets and Timeseries widgets are supporting,is there any alternative option/ Solution  for including element filtering in Workbench widgets?