Element Filters

Keshav Raman · ‎10-25-2018

Hello Guys,

I'm new to servicenow platform and work at UNT, Denton. Can anybody brief me about what element filters does and how we use them?

Thank You

Adam Stout · ‎10-26-2018

Element filters remove choices from a breakdown on the visualization side. They the scores are still collected but allow the user to filter them to something meaningful. This is very useful with a dynamic element filter. For example, I'll often use "My Team" which is a filter with the conditions where "manager" "is (dynamic)" "me". This allows me to collect scores for all assigned to but quickly filter to just the users I want to see (my team).

Element filters on one piece of the puzzle when delivering a great user experience.

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Sandhya3 · ‎10-26-2018

Hi Keshav,

As per my Knowledge element filters are like a filter for breakdowns to get much deeper idea about your work status.

For further details you can go through the link mentioned bellow.

https://docs.servicenow.com/bundle/london-performance-analytics-and-reporting/page/use/performance-analytics/concept/c_BreakdownElementFilters.html

Hope it was useful.

Thank you

S Sandhya

Keshav Raman · ‎10-29-2018

Thank You So Much Sandhya. It was definitely helpful 🙂

Sandhya3 · ‎10-29-2018

happy to help you

Sandhya3 · ‎10-29-2018

Please mark it as right in case you find it useful.

Thank you

S Sandhya