Error while sharing dashboards

[maggieo]

Dashboard owners are getting a dialog after adding users and assignment group to share their dashboard. The message reads: " When changing dashboard permissions, dashboard group permissions no longer apply "

What may be causing this message and what does it mean?

[John Longhitano]

I believe on the dashboard record itself there is a 'group' field.  Maybe it no longer abides by that field since that user is sharing it with other groups.

[maggieo]

Thanks you John, the group is only available to Admin users, so I was surprised to see ITIL users getting this dialog box.

[Ashutosh Munot1 · Accepted solution]

HI,

This is explained here :

https://docs.servicenow.com/bundle/newyork-performance-analytics-and-reporting/page/use/dashboards/t...

Thanks,
Ashutosh

[maggieo]

Something must have changed with our recent patch, as ITIL users were never getting this dialog...Thanks for pointing to the document