Exporting a pivot table from a dashboard into a PDF file
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10-22-2025 04:05 PM
Hi Team,
I'm facing an issue when exporting a pivot table from a dashboard. The exported PDF file comes out blank and only includes the dashboard header. Has anyone else faced this issue or found a solution?
Regards,
Andres
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10-22-2025 10:34 PM
Yes, this issue can happen if the widget uses client-side rendering (like pivot tables or interactive widgets) that the PDF export service can’t capture. The export engine runs on the server and doesn’t render client-side JavaScript, so it only grabs static parts such as the header.
You can try using the "Export > PDF" option directly from the report itself instead of from the dashboard, or switch the widget to a static report visualization.
If it persists, check Known Errors or open a HI ticket — ServiceNow has logged similar issues in recent releases.
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10-28-2025 04:14 AM
Hi, the issue you mention above, is that the same for the post I raised yesterday?
Data table not showing when exporting dashboard to... - ServiceNow Community
