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Filter is not working as expected

pramn
Kilo Sage

3 hours ago

Hi Team , 

I am not sure why it is happening, I tried giving condition with fixed filter 

pramn_0-1764257818732.png

However, this filter not getting applied , and also when going back checking this filter its coming blank .

pramn_1-1764257994521.png

what could be the reason ?

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2 REPLIES 2

GlideFather
Tera Patron

3 hours ago

Hi @pramn,

 

just an idea, that the report is set to a field that no longer exists... can you try to add any other field and save it? 

If it will hold the field name, it was most likely due to that.

 

If it will not hold it for an existing value, then it's super strange and maybe a HI Case shall be created from Support Portal:

https://support.servicenow.com/now

_____
This reply is 100 % GlideFather and 0 % AI
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Dr Atul G- LNG
Tera Patron
Tera Patron

3 hours ago

How are you creating this report? What parameters and which table name are you using?

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