Tab somehow overwrites another tab on Dashboard

[JamesGrant]

I've seen this happen twice now - while working on and using a dashboard in Platform Analytics. 

Three tabs - three different sets of elements. Go away, come back and tab 1s elements are now the exact same as tab3 - refresh, cache refresh and no change. Rebuilt tab1 again. 

A colleague has built another dashboard and experienced this same issue, tab 1 and 3 are now suddenly the same. Anyone know why this would be happening?

I have noticed that if you leave a browser tab open for a while with the dashboard open, you have to refresh for the controls on the page to work. 

[Bhuvan]

@JamesGrant 

Go to System Definition -> Plugins and check for any updates available for plugins Platform Analytics, UI builder and Data Visualization components. If yes, update it to latest version, clear the cache using /cache.do, logout and login again.

I have seen random issues happening when plugins are outdated and updating it helps to fix random unexpected behavior.

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[JamesGrant]

Yeah, will update the plugins next deployment day and see - have risen a case too to have a dashboard looked at. Most likely will tell us to update.

Will come back to this after and update if it happens again or not.

[Bhuvan]

@JamesGrant 

Thanks for the update. You can wait for Support case update and if my response helped you, you can mark my response as helpful & accept the solution.

Thanks,

Bhuvan

[BrunoPer]

I'm curious, what was the feedback from the ServiceNow case?