Get Incident Priority breakdown pa report for my assigned assignment group

[vidit1]

Hi Everyone,

I got a requirement to create a PA dashboard containing couple of reports based out of my assignment group. For that I want to create a priority breakdown report showing data of all the incidents which are assigned to my assignment group.

I am able to get data of incidents assigned to my assignment groups with using element filter in the widget. But now I want to get a breakdown widget showing data of different priority of my assignment group incidents only.

I created a below breakdown widget show data of priority of all incident. But I wan to filter this for all the incidents of my assignment groups.

@Adam Stout , @Tom Pacyk  Please suggest

Appreciate for All kind of help here.

Thanks,

VK

[kshitiz11]

You can try the below link for your query :

https://community.servicenow.com/community?id=community_blog&sys_id=633d6ee5dbd0dbc01dcaf3231f96192d

For complete guide on this follow : 

https://community.servicenow.com/community?id=community_article&sys_id=b3348c101b384c54d01143f6fe4bc...

let me know if its helpful.

Regards,
Kshitiz Raj

[vidit1]

Hi kshitiz1,

Thanks for your response but this can not help me.

Regards,

VK

[Adam Stout]

Sounds like you are describing Personalized Visuals (new in Orlando):  https://docs.servicenow.com/bundle/orlando-performance-analytics-and-reporting/page/use/performance-...

If you aren't there yet, look at Elements Filters.

[vidit1]

Hi Adam,

Thanks for your help

I tried the mentioned links... but not able complete my requirement. I created personalized visuals only.

My requirement is to get my assignment group incident priority breakdown report.

Thanks,

VK