How do you publish a dashboard url or report url without logging in?

DeepThinker
Giga Contributor

What does it really mean to publish a reporting url or dashboard url. Is there a way to publish it so the user does NOT have to log into ServiceNow? We've been asked to do this by our Leadership team and I would like to know how to accomplish this without logging into servicenow if there is a way.

1 ACCEPTED SOLUTION

Brad Tilton
ServiceNow Employee
ServiceNow Employee

If you publish a report, that report is available publicly to users who are not logged into ServiceNow. The report would not have any click through capabilities, though.

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Brad Tilton
ServiceNow Employee
ServiceNow Employee

If you publish a report, that report is available publicly to users who are not logged into ServiceNow. The report would not have any click through capabilities, though.

That is what we want but not working as expected. The link takes us to a ServiceNOw log in page. What do you mean when you say "publicly"?

Hello Brad,

Thanks for the info.  Is it possible to publish a homepage publicly to users who are not logged into ServiceNow?  Not Report but a homepage.  thanks!

Brad Tilton
ServiceNow Employee
ServiceNow Employee

Did you follow these steps to Publish the report? (This is different than just saving it)

 

Users with the admin or report_admin role can see if a report has been published. Navigate to Reports > View / Run, open the report, and click the Sharing icon (reference sharing icon). If the Sharing menu has the Publish option, the report is not yet published. If the Sharing menu has the Unpublish option, the report has been published.