How to add additional overall Dashboard filtering?
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‎02-23-2022 02:33 PM
We currently have a Dashboard the is used extensively by multiple groups. It is our Day to Day operations Dashboard and the table source is Incident. There are multiple visualization reports/widgets and there is already Breakdown filtering at these Levels and Order: Tower, Act as filter - Tower Head(100), Sub-Tower, Act as filter - Sub-Tower Head (200), ITIl Assignment Groups, Act as filter - Assignment Group (300), Manager, Act as filter - Manager (400). We have a request to filter the whole Dashboard when Tower is the Parent = eCommerce, exclude associated parent.parent Assignment Groups = toC Websphere QA, Costco Logistics - EHDS/Descartes Support, Costco Logistics - Highjump Support, Costco Logistics - ServiceBench Support, eBusiness - Performance Platform, eBusiness - Platform and Operations (NonProd), eBusiness - QA Automation, ecomm Content, IS ebusiness BAs
Attached is the current Dashboard properties.
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Dashboard

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‎02-23-2022 07:22 PM
Hi Steve,
Please try adding Interactive Filters on your Dashboard and the reports will be updated according to the filters dynamically.
Please mark this comment as Correct Answer/Helpful if it helped you.
Cheers,
Hardit Singh
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‎02-24-2022 08:16 AM
Thanks Hardit. I am still not quite understanding how to get an Interactive Filter to apply to all of the reports and at a level below or on the same level when using the Breakdown Source Breakdown filtering at these Levels and Order: Tower, Act as filter - Tower Head(100), Sub-Tower, Act as filter - Sub-Tower Head (200), ITIl Assignment Groups, Act as filter - Assignment Group (300)? We do not want records to show for Dashboard when Tower is the Parent = eCommerce. We want to exclude associated parent.parent Assignment Groups = toC Websphere QA, Costco Logistics - EHDS/Descartes Support, Costco Logistics - Highjump Support, Costco Logistics - ServiceBench Support, eBusiness - Performance Platform, eBusiness - Platform and Operations (NonProd), eBusiness - QA Automation, ecomm Content, IS ebusiness BAs?
See attached screen shot of the Dashboard.