In the Incident table, there is a field named "Tags" [name: sys_tags]. Looking in SNOW Tables & Columns, I was able to find the field. The type for :Tags" is equal to zero (0). Is the zero (0) and index number? if so,what type does the value "0" ...
Hello, I have built a String Search Custom Interactive Filter referencing from this article: https://developer.servicenow.com/app.do#!/creatorcon/CCW1161/creatorcon_18_CCW1161_create_string_search_custom_interactive_filter I would like to extend thi...
I have set up a spreadsheet which we currently use to display our Service Desk stats on: Incidents Resolved, Incidents Updated, etc.I have daily scheduled reports which run from SNOW, but currently, I have to receive the report, then update excel man...
Is there a way to track a users activity in servicenow? I was asked to see what a user was doing, especially kb viewing and editing, and logins.
Hi All, I am creating interactive filters on reports. I am not able to dot walk custom table name "hr bu" which is of string type. How can I dot walk .
Hi All,Few months ago, we had enabled the performance analytics premium version and we had modified some of the OOB indicators used by Incident Premium OOB dashboard by making some changes to the indicators formula and adding extra breakdowns to the ...
Hello, We have an OOB field on Status Report(project_status) table as Overall health ( overall_health) We would like to have a Traffic Light visualization to showcase the RAG status of the overall health of our Projects i.e Red/Amber/Green like ...
Hi guys, So I need to create my own dashboard using Power BI. For this, I need to extract csv files from Service Now. I need to show incident's SLAs, calculate time averages, time to own, time to fix, etc. However, I found that within incidents, we...
I've built a report that has a stacked bar chart as a drilldown. The chart is set to stack by Priority, however, it seems the default sort order for this is to place the highest priority at the bottom of the bar (Screenshot_23). I've set the Sorting...
Hi all, I want to Provide access for few persons to edit a report. Now, if I share a report, they can both view and edit a report. So, I want to restrict editing to few people. Thanks.
We have a domain separated instance of ServiceNow and are creating a new domain. Is it possible to move our current dashboards from one domain to another domain?
Hello, We have a dashboard for a particular Business Unit with multiple reports of Business Applications for that particular BU. This is what the filters look like: The Primary Portfolio is a reference field that is sourced off the "Portfolios" tabl...
Hello there - I have created a PA widget and would like to configure more than one "Elements filter" - is this possible? If it is not, how would I find an alternative solution or approach? Background: From my Dashboard, I want the logic in my "Ele...
In Performance Analytics we are trying to create a breakdown, based on the Age of CI, referenced in the cert_audit_result tableIt should be based on the sys_created_on and the time the script actually runs picking up the system date/time.Our input is...
Hey all,Really really new to PA, so stay with me!I am trying to collect all requested items in the last 30 days, and assign them to bucket groups by Requested Item.Name. I have created Indicator, automated indicator - pretty straight forwardBreakdo...
