I am interested in creating a report that shows the number of incidents by tag label (filtered by group assigned to). I didn't see tag as a choice for "Group By". I also didn't see a way to do this by data source so I chose source type of Table wit...
- We should share some reports and dashboard with our end-users like a managers, directors, to be able to see and access the these reporting and dashboards, without having a ITIL role, like a stakeholder- It is a simple reports not developed with the...
Hello PA Community, I am looking for some help. I have a Performance Analytics Widget using a List type and Scorecard visualization. In my Column settings I have Change % enabled to caculate and display change from previous period. This is working as...
I am creating a report using the Task Table and it is very simple - Active is True, Assignment group is (dynamic) One of My Groups and State is not Resolved. It will not pull any incidents back due to Assignment group is dynamic. Why?
Hello, I am trying to report upon time between states in the project form to determine how long a project goes from "work in progress" to "completed". If anyone else has suggestions on how to calculate project lead/cycle times. I am using both PA an...
Hi Guys, I want to create a dashboard on reports where I can select a group and a role and then the output will show two reports showing members of that group that have the role and one report that shows members that do not have that role. I have...
I'm trying to identify reports created by users that have left the organisation and are only visible/accessible to the 'created by' user. Is there a way to do this? I'm playing around with the report_stats and report_executions tables but can't see...
I have created a PA report but my users and when the users drill down to the analytics hub to access the indicators they are not able to see the data and they get an error saying " they do not have access to the breakdown, indicator". And the users h...
Dear Experts, Need your kind advice on this. We've developed multiple CMDB reports and placed into a dashboard. But when clicking the count from one of pivot reports to see details, they are getting "Number of rows removed from this list by Security ...
Hi All! I need some help here. We have 109 Assignment Groups and would like to get a report ofPast 3 months, total tickets vs breached SLA (has breach in incident sla) and the percentage of breached. Broken down into the 109 assignment groups. This ...
Managers would like to see separated employee Demands, Projects, Tasks, Incidents and Roles to make sure information transitions to other staff. I Ideally would like all of this information available on a report so that when a manager plugs in emplo...
On Performance Analytics System Properties, by default, we could collect a maximum of 5000 records during a data collection. Which upper limit could we set without impacting the global performance ? I mean I can have daily, Monthly or annually collec...
HI All, Need to create interactive filter on "Department" field which will be dynamic to users department. But, i am not getting the option " Is Dynamic" for Department.Name field. Table selected for Interactive filter is cmn_department Dynamic filte...
I'm trying to create a dashboard report for the GRC audit module where it will display the number of engagements which have observations within them when the observation is priority of minor or recommendation only. I want to exclude the engagement i...
Hi All, The PA Incident daily data collection job and the historic data collection job did not run in our instance for a week as the "run as" user was inactive. We have updated that to system admin now and when the job ran today, we could see the inc...
