Hello! I am trying to build out some dashboards/reports to help analyze some data better. I was hoping function fields could get me what I needed but I don't believe that's where I should be looking. I am looking to build a report where the total of ...
Good Afternoon Everyone, I have a request to build a report and I am having a hard time figuring out how to accomplish it. The report needs to show any company in our CMDB that has an entry for a Server as well as a WAN Circuit. My tables are cmdb_ci...
If I have two Reports on different table (sc_req_item and sc_task), each with their own distinct set if Interactive Filters I want to apply to them, can I place them both on the same Dashboard, or will they each need their own Dashboard? I was hoping...
Hi community, when adding widgets to a Dashboard, there are many Widget Categories to choose from, and each of those offers many different choices. Is there any comprehensive documentation of these? I've been hunting high and low. thanks in advance -...
Hello, We have created Service now operational dashboard for our customer and we would like to duplicate the dashboard for more accounts. Currently our Dashboard contains 93 reports. Is there a way how to easily duplicate the dashboard with existing ...
I have a Report based on the Requested Item table (sc_req_item) that I have placed on a Dashboard and am adding Interactive Filters to it. I have added a few already, but I am having issues gettng one to work. I am trying to create an Interactive F...
Hi, Based on https://docs.servicenow.com/bundle/quebec-platform-user-interface/page/use/common-ui-elements/concept/c_ValuesForDateTimeFields.html and in particular "A filter for Last week returns incidents from midnight on Sunday the week previous en...
Hi, I am trying to display a bar chart to display the number of tickets per assignment group for last month. Any assignment group with 0 value is not getting displayed. is there a way to display those groups as well? I read somewhere that it can be d...
I can't figure out how to do this in a report, but can do it in a general search? I need to find all Change Records AND all Change Tasks to a specific Assignment Group in one report. I can figure out how to do it in two reports, but not in one. It's ...
I know what the documentation says (Field settings (servicenow.com))... no_text_index Option to disable indexing of searchable content from the selected field on records from the indexed source. Supported values: true: Disable searchable content inde...
Hi! What is the table that stores the event data generated by snAnalytics.addEvent()? I set up some wrong events in development and I wanted to clear/reset this data for the User Experience dashboard to be clean.
I have a server table, in which each server has around 60-70 running processes under it. One of the processes is named as: "Test". I want to make a report of the list of servers which do not have the "Test" process under it. I have tried using the fi...
In a report bar chart, is it possible to display all values on the X-axis, even those with a value of 0? Right now, only the bar columns with a value > 0 are displaying.
Hi all, I am looking to add columns to a report from a Related List Condition. I am unable to find out how to dot walk back or forward for that matter to add the columns to the report. Is this something I can do? Ultimately I'd like to create a...
I recently added contextual search to our greeting topic in virtual agent, and I have it configured to search both the Service Catalog and Knowledge base. However, I cannot seem to find a way to search topic blocks that I have created as well. Does a...
