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how to change the field label in list

john_thomas
Tera Contributor

is there a way to change the label of a dot-walking field in list alone, i don't want to change it in Form/dictionary level.

4 REPLIES 4

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello John,



There's no way to change the label for a field only for the way it is displayed in a list.


If you feel this is something important, I invite you to open an enhancement request! Our product managers DO listen.


Enhancement requests: Tell us how you would improve the ServiceNow product


Hello John,



Let me know if that answered your question. If so, please mark the response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list. Thank you


How To Mark Answers Correct From Community Inbox


Deepak Ingale1
Mega Sage

Hi John,



I would ask why would you require to change the label in list view and keep separate label on the form view.


Liju John1
Mega Guru

There is no way to change list label alone, I had the same issue when I use dot-walking fields with same label from different tables in the same list.


Reference : https://community.servicenow.com/message/1097219#1097219



We cannot change the dot-walking field's label in the related list since they are not appearing in the form. Please advise the customer to use the reference field in the related list.



Work-around : (but not a good practice)


Add the dot-walked fields to the child table/form, set the data from the reference field, configure the label and mark it hidden.