How to create report on CSAT Survey in CSM

[gazalagrawa]

We have customer service survey and want to create data visualization to have below fields on the list:

Case Number

Subject

Contact

Survey Questions

Survey results for each question

How can we achieve it? Which table to use? How to dot walk to have above mentioned fields.

[AndersBGS]

Hi @gazalagrawa 

This can be achieved by a database view to combine the different tables in one view.