How to disable menu options on platform analytics dashboard
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10-14-2025 12:26 PM
Is it possible to disable the options from platform analytics dashboard, I would like to disable delete, share and duplicate options from below
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10-15-2025 02:37 AM
Hi @Srikanth Koppad ,
- Can view: Users with this permission can see the dashboard but cannot perform any of the administrative actions. For these users, the Share, Duplicate, and Delete options will be hidden or inaccessible.
- Can edit: Users with this permission can modify the dashboard, including adding or deleting widgets. This permission is what enables the Delete, Duplicate, and Share options. The creator of the dashboard automatically has these rights
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Thanks, GP
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10-15-2025 02:55 AM
I would clarify that the Can view and Can edit options appear when you share a dashboard. So you have to make clear to people who create dashboards that they should not share with editing rights unless they are very certain that the user who they are sharing with ought to have them.
Also, do not hand out the dashboard_admin role like candy.
The creator of a dashboard will always have editing rights to that dashboard. However, the data on that dashboard will only be visible to persons with the ACL rights to view that data.
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10-15-2025 02:53 AM
you will have to play with UI builder for this
this link has approach and you can enhance it further
How to remove "Create new" and "Duplicate" options from the three-dot menu in Next Experience dashbo
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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10-15-2025 08:00 PM
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader