How to generate a 3C dashboard with respect to my CMDB ? 3C refer to Compliance- Correctness-Completeness. I want to create a dashboard having 3 report widget, which will help us understand how much Compliant-Correct-Complete is our CMDB.

Abhijit Das5 · ‎08-17-2020

How to generate a 3C dashboard with respect to my CMDB instance. 3C refer to Compliance- Correctness-Completeness? I want to create a dashboard having 3 report widget, which will help us understand how much Compliant-Correct-Complete is our CMDB. Appreciate your support and response. @Pradeep Sharma , @Ankur Bawiskar @Dan Bruhn @Chuck Tomasi - ServiceNow gurus - any insight on the above question ?

Sudhanshu Talw1 · ‎08-17-2020

ServiceNow provides OOB CMDB health dashboard.That's a good solution in their own way where they will show the metrics % by compliance, correctness & completeness.

You can drill down & get information about CI's failed in as per metrics. Can quickly jump to the assosciated health task & use remediate button to remediate the CI.

What else do you need to cover in your dashboard. Do you have any exceptional use case not being covered in the OOB CMDB health dashboard.

https://<instance name>.service-now.com/$pa_dashboard.do?sysparm_dashboard=0b35c80ceb10220078e44d3df106fe61

or Type CMDB view in application navigator. Open & have a look.

Mark it helpful/correct.

https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/configuration-management...

Thanks

Sudhanshu

View solution in original post

Alec Hanson · ‎08-17-2020

Hi Abhijit,

Have you looked at the out of the box CMDB Health Dashboards (they are just named CMDB Dashboard in the platform)?

https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/configuration-management...

This provides what you are asking for I believe. If not that it might be worth explaining why not so we can figure out what can be done.

Alec

Sudhanshu Talw1 · ‎08-17-2020

ServiceNow provides OOB CMDB health dashboard.That's a good solution in their own way where they will show the metrics % by compliance, correctness & completeness.

You can drill down & get information about CI's failed in as per metrics. Can quickly jump to the assosciated health task & use remediate button to remediate the CI.

What else do you need to cover in your dashboard. Do you have any exceptional use case not being covered in the OOB CMDB health dashboard.

https://<instance name>.service-now.com/$pa_dashboard.do?sysparm_dashboard=0b35c80ceb10220078e44d3df106fe61

or Type CMDB view in application navigator. Open & have a look.

Mark it helpful/correct.

https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/configuration-management...

Thanks

Sudhanshu

Abhijit Das5 · ‎08-17-2020

Thank you very much for your help Sudhansu.

Should be fine for now.

Sudhanshu Talw1 · ‎08-17-2020

So I believe you will be coming with a strong use case 🙂

Thanks

Sudhanshu