How to get service catalog variable in Sysapproval_approver table. I am trying to fetch a report.

Akshata5
Tera Guru

‎04-21-2020 06:54 AM

Hi,
 
Can you guide me how to get service catalog variable in Sysapproval_approver table. I am trying to fetch a report.
 
As per community i tried below steps.
approver for ->questions-> and added the variable name. After clicking on run report i am not finding the variable column in the report..
 
Regards
Akshatha
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Slava Savitsky
Giga Sage

‎04-21-2020 07:21 AM

What type of task is this approval for? Is it a Request (REQ), a Requested Item (RITM), a Change Request (CHG), or anything else?


Blog: https://sys.properties | Telegram: https://t.me/sys_properties | LinkedIn: https://www.linkedin.com/in/slava-savitsky/
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Akshata5
Tera Guru
In response to Slava Savitsky

‎04-21-2020 07:23 AM

Request Item ->RITM

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Slava Savitsky
Giga Sage
In response to Akshata5

‎04-24-2020 06:48 AM

Here is the relevant article from the product documentation. Does it answer your question?


Blog: https://sys.properties | Telegram: https://t.me/sys_properties | LinkedIn: https://www.linkedin.com/in/slava-savitsky/
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Thomas_Davis
Administrator
Administrator

‎04-21-2020 07:37 AM

Here is an Office Hours that discusses reporting on Catalog Variables.

https://community.servicenow.com/community?id=community_blog&sys_id=6ebecdd8db3a8058d58ea345ca96194e

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