How to Link a Dashboard to an Application Menu Module in ServiceNow?

[Sandeep Goudar]

Hi Community,

I have created a dashboard in ServiceNow and would like to make it accessible from an Application Menu under a specific module.

My requirement is that when a user clicks on the module in the application navigator, it should directly open the dashboard.

Could anyone guide me on the best way to achieve this? Specifically:

• How can I map an existing dashboard to an application menu module?
• Are there any specific URL patterns or configurations required?

I will attach a screenshot showing the location where I want the dashboard menu option to appear.

Any suggestions or steps would be greatly appreciated.

Thanks in advance!

[Dr Atul G- LNG]

Hi @Sandeep Goudar 

That's not the recommended approach. The dashboard should be accessed only through the Dashboards module, as that is the best practice. If users need quicker access, they can mark the dashboard as a Favorite and access it directly from their Favorites list.

[Sandeep Goudar]

Thank you for the recommendation @Dr Atul G- LNG , I understand that accessing dashboards through the Dashboards module is the standard and recommended approach.

However, in my use case, the requirement is to provide users with a more streamlined navigation experience by exposing a specific dashboard directly under the application menu. While Favorites is an option, we are looking for a solution that is available to all users by default without requiring individual configuration.

Could you please let me know if there is a supported way to create a module that opens a specific dashboard, even if it is not the preferred practice? Any guidance would be appreciated.

[Ankur Bawiskar]

@Sandeep Goudar 

there are lot of OOTB left nav modules which take user directly to platform analytics dashboard

I also shared approach above

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Ankur Bawiskar]

@Sandeep Goudar 

you can create left nav module and directly use Type=URL (from arguments)

Arguments=past the link

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏