How to make a report visible under the Reports module for specific users.

anushreem1
Tera Contributor

Hi everyone,

I have created a report in ServiceNow and would like to make it visible under the Reports module in the left navigation for a specific group of users.
Could anyone please help me understand how I can achieve this requirement?
5 REPLIES 5

Dr Atul G- LNG
Tera Patron

No, that’s not valid, mate. Reports are part of the Reporting module, so you cannot create a separate module under the Report application.

Instead, you can share the report or make it public so it is accessible to everyone, but it cannot be created as a module under the Reports application.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Tanushree Maiti
Tera Patron

Hi @anushreem1 

 

Its not recommended that individual report you will show under report module.

Better share them access ,so that they can check the report

or create a Dashboard with that underlying reports -> User can access the dashboard

 

Share the Report with the Group
  1. Navigate to Reports > View / Run in the Application Navigator.
  2. Locate and open your newly created report.
  3. Click the Sharing icon (the padlock symbol in the top-right corner of the report viewer) and select Share.
  4. Choose the Groups and Users radio button.
  5. Select the specific group you want to grant access to, click OK, and then Save
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Ankur Bawiskar
Tera Patron

@anushreem1 

the report you create from Reports module are stored in sys_report table in backend

The only way to create report is Go to Reports Application -> Create New and then it starts showing in report_home.do

55.png

56.png

Many customers are already moving from legacy reporting to Platform Analytics.

I will recommend you to suggest the same to your customer

here is the guide for your help

Moving from Classic/Core UI reporting to Platform Analytics - suggested migration path 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

 

Hi All,

I have a requirement where a backend user should be able to view a specific report in the Reports module.

Requirement:

  • Given I am logged in as a itil user
  • When I navigate to the Reports module
  • Then I should see the “surveyForm”

Note:I already created a report of the name "Survey form" .

please provide a solution for this requirement.