How To Set Color Range Threshold In Platform Analytics for a Target

Learning Guy
Tera Contributor

Hi ServiceNow Community,

I'm kinda turned around on a configuration issue that I've been trying to work through regarding how to best set the Range limit(s) and Range color(s) for a custom Target to work with a custom Formula Indicator to check percentage of compliance rates on a table.

The goal is to use a Single Score Data Visualization to show the percentage in Green for > 90%, Yellow for anything between 60% and 90% and Red for < 60%.  

Despite my best efforts to read and review documentation and videos, I can't get past how to properly get the threshold colors to synchronize or rather show the proper color per the thresholds. 

I have the data populating correctly from the table to the widget, but the UI part, showing the colors, is the last hurdle to get over.

I would really appreciate any help on how best to configure the Target value tab on the Target record. Right now, I have it set to 90 per the 90% threshold, but also used 100 as the Target value to test and nothing effective came.

And also... any help on how to best set the Range limit for 1, 2, 3 and 4 the right way.

 

Right now have:


Range limit 1: -100  

Range limit 2: -40  

Range limit 3: -10  

Range limit 4: 0

 

I've also tried other combinations like this one below:

 

Range limit 1: 0  

Range limit 2: 10  

Range limit 3: 40  

Range limit 4: 50


The Range colors:

Range color 1: Red

Range color 2: Yellow

Range color 3: Green

Range color 4: Green

Range color 5: Green

And I have the Indicator(s) "Direction" set to Maximize. 

I realize I may be missing a step or not using something already out-of-box to more easily set the colors.

I'd appreciate any help with this.

Respectfully  

 

  


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