How to set target color in PA

[sri86]

I have created a new target for the indicator and selected 3 color traffic light scheme. But i am getting Target value only in black color. could you please suggest when the indicator values display in color mode.

[vaibhavbhatnaga]

1. Navigate to Performance Analytics > System > Target Color Schemes.
2. Click New.
3. Enter a Name and a Description.
4. Define each of the five ranges and their associated colors. If you do not want to use all the ranges, you can use the same range color for multiple range limits.
5. Click Submit.

   A Default indicator target color scheme can be set in Performance Analytics > System > Properties. This is used when no color scheme has been selected for an indicator target.

   https://docs.servicenow.com/bundle/istanbul-performance-analytics-and-reporting/page/use/performance-analytics/task/t_CreatingTargetColorSchemes.html

[Padmanabam Tiru · Accepted solution]

Hi, 

Please check whether the Direction of Indicator is set or not, depending on the goal of the metric please set the direction of Indicator to either Maximize or Minimize and then check the colors of value. Without setting the direction of indicator, though you define targets and color schemes, colors will not be reflected for PA scores.

[sri86]

HI, 

Thanks for your answer. My Target value is 90% and indicator score is 87%. when i set direction as "Minimize", then color turns to "Orange" and if it's "Maximize", then its showing me in "Green" color. 

Could you please tell me, how direction related with color.

[Padmanabam Tiru]

It depends on the color scheme you selected for the target specified, how the color scheme configured . Please find more details in below thread.

https://docs.servicenow.com/bundle/kingston-performance-analytics-and-reporting/page/use/performance-analytics/concept/pa-targets.html