How would I export a dashboard with the reports to a different instance?
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06-25-2018 07:51 AM
How would I take this dashboard with the reports that are used as widget and export to another instance?
- Labels:
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Dashboard
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Performance Analytics
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Reporting

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06-25-2018 08:02 AM
Hi,
Please look in to this: https://docs.servicenow.com/bundle/kingston-performance-analytics-and-reporting/page/use/performance...
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

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06-25-2018 09:08 AM
what version are you on? I think this is easier with Kingston.
We're on Jakarta and I haven't found a clean way to replicate the entire thing to another instance.
My work around is to create an update set and 'touch' each of the reports or widgets on your dashboard, then recreate the dashboard in the other environment, bring in the update set, and manually add the widgets to the new dashboard. Not the best solution but it works.
It's also sometimes hard finding the reports to add to the update set. I add a temporary 'tag' name then it's easy to find the reports in the report library. Open each and 'touch' while in the update set.
I've tried a process to move the blank dashboard without the contents and ran into issues with the tabs, it's easier and quicker to just recreate it and add the pieces using the update set.
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09-29-2021 12:40 PM
Export them from the sys_report table via an xml. Doesn't work well if you have a lot of reports, unless you have a quick way to find them all, but has been the fastest way for me to "backup" my work in another instance.