I am creating a report using the Task Table and it is very simple - Active is True, Assignment group is (dynamic) One of My Groups and State is not Resolved. It will not pull any incidents back due to Assignment group is dynamic. Why?

Glen Schultz
Tera Contributor

‎07-26-2022 02:22 PM

I am creating a report using the Task Table and it is very simple - Active is True, Assignment group is (dynamic) One of My Groups and State is not Resolved.  It will not pull any incidents back due to Assignment group is dynamic.  Why? 

 

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Mark Manders
Mega Patron

‎07-28-2022 11:56 PM

Compare the OOB 'my groups work' filter with yours. What are the differences? And do know that running a report on the 'task' table using 'states' can be tricky, because of the values of the states being a mess across tables.

If my answer helped you in any way, please then mark it as helpful.

Mark


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