I'm facing issues for Platform Analytics in my client instance

[abbasshaik4]

Hi Community,

Below are the steps i checked:

I have my checked roles - pa related roles like pa_admin, pa_viewer viz_admin and vix_creator etc are there.

In instance i have checked Pa related Plugins are also installed.

In Platform Analytics when i'm creating the Data Visualization and clicked on Create Data Visualization it is not allowing to me the create the data visualization it is redirecting to platform Analytics main page, PFA screenshot below.

and also, when i opened the existing one in Platform analytics workspace and when i clicked on save it is showing an error failed to save visualization, please check the below screenshot.

Does anyone face this kind of issue? Any suggestions, can you please assist here?

Thanks & Regards,

Abbas Shaik

[AndersBGS]

Hi @abbasshaik4 

This could be do to many different reasons - are you an admin on the instance? If not, then I would recommend that you reach out to your admin to get this resolved.