I want to create a report with Changes by top 10 configuration item for the last 6 month

Ginasz
Tera Contributor
 
1 ACCEPTED SOLUTION

Yashsvi
Kilo Sage

Hi @Ginasz,

To create a report in ServiceNow showing changes by the top 10 configuration items for the last six months, follow these concise steps:

1. Navigate to Reports:
- Go to Reports > Create New

2. Define Report Source:
- Name: "Top 10 CI Changes - Last 6 Months"
- Source Type: Table
- Table: Change Request [change_request]

3. Set Conditions:
- Add a condition: `Opened on` `is` `on or after` `6 months ago`.

4. Group and Aggregate:
- Group By: `Configuration Item [cmdb_ci]`
- Aggregation: Count

5. Filter and Display:
- Display Type: Bar Chart
- Maximum Number: 10

6. Save and Run:
- Click `Save`.
- Click `Run`.

This will generate a report showing the top 10 configuration items with the most changes over the last six months.

Yashsvi_0-1717689906042.png

 

Thank you, please make helpful if you accept the solution. 

View solution in original post

2 REPLIES 2

Yashsvi
Kilo Sage

Hi @Ginasz,

To create a report in ServiceNow showing changes by the top 10 configuration items for the last six months, follow these concise steps:

1. Navigate to Reports:
- Go to Reports > Create New

2. Define Report Source:
- Name: "Top 10 CI Changes - Last 6 Months"
- Source Type: Table
- Table: Change Request [change_request]

3. Set Conditions:
- Add a condition: `Opened on` `is` `on or after` `6 months ago`.

4. Group and Aggregate:
- Group By: `Configuration Item [cmdb_ci]`
- Aggregation: Count

5. Filter and Display:
- Display Type: Bar Chart
- Maximum Number: 10

6. Save and Run:
- Click `Save`.
- Click `Run`.

This will generate a report showing the top 10 configuration items with the most changes over the last six months.

Yashsvi_0-1717689906042.png

 

Thank you, please make helpful if you accept the solution. 

Ginasz
Tera Contributor

Thank you @Yashsvi