In Agent Workspace, By Default I'm seeing "show alerts" it means why default it was hiding why so?

[Sathwik1]

In Agent Workspace, By Default I'm seeing "show alerts" it means why default it was hiding why so?

when I clicked on show alerts, then only errors are showing..

FIRST, it shows like below

When I click on show alert, then below errors are showing.

But I want to show second image directly..

@Ankur Bawiskar 

[Ankur Bawiskar]

@Sathwik1 

that's OOTB I believe.

Multiple simultaneous messages are automatically combined and shown

I don't think you can control this behavior

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[Ankur Bawiskar]

@Sathwik1 

Hope you are doing good.

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[Dr Atul G- LNG]

Hi @Sathwik1 

this is expected behaviour as it combines multiple alerts in one place, we can change this behaviour