Incident Category and Subcategory report

Meghana Jannava
Tera Contributor

Hello team,

I wanted to know if its possible to generate a report which shows the list of category with their subcategory choice values.

Thanks,

Meghana.

1 ACCEPTED SOLUTION
7 REPLIES 7

Harshal Gawali
Giga Guru

Hello Meghana,

Go to list view of incident table. click on bar chart report.

for reference check below screenshots.

find_real_file.png

select subcategory into stack by field.

find_real_file.png

 

Regards,

Harshal.

Tushar Hirpurk1
Mega Guru

Hi Meghana,

                  You can do group by "category" and Additional group by " Subcategory"

find_real_file.png

 

Please mark reply as Correct/Helpful, if applicable. Thanks!

 

Regards,

Tushar

Meghana Jannava
Tera Contributor

Hello Pratiksha/Harshal/Tushar,

Thank you for your response.

I am generating data from script include and pulling in the required category and subcategory and a custom field (depending on subcategory) in a list report for table - sys_choice.

Is there any way we can get the record with their choices here? [ category > subcategory choices > custom field choices ]

Thanks,

Meghana.