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03-02-2026 09:17 PM
it looks like instance is down. From the last 4 days I'm facing this issue. Here, I'm attaching the screenshot.
Solved! Go to Solution.
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03-02-2026 11:05 PM
See answer in your duplicate question: https://www.servicenow.com/community/platform-analytics-forum/insance-is-not-responding/td-p/3500340
Please mark any helpful or correct solutions as such. That helps others find their solutions.
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03-02-2026 11:05 PM
See answer in your duplicate question: https://www.servicenow.com/community/platform-analytics-forum/insance-is-not-responding/td-p/3500340
Please mark any helpful or correct solutions as such. That helps others find their solutions.
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03-03-2026 01:38 AM
Hi @saikumarkak
I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:
- There is no support available for PDI.
- If you can wait, let's wait a bit longer.
- You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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