Afternoon ServiceNow community!
I am working to create visibility to the health and stability of all integrations in and out of a ServiceNow instance.
The thought was to do this via a dashboard that could later have items linked to performance metrics reflected into Data Integration records in Enterprise Architecture (APM).
That being said I am looking for solutions for step one and reporting against the health and stability of current integrations.
Various types and methods LDAP, REST, Flow/Data stream actions, SGC, etc...
Identifying when jobs have and have not successfully run, issues when they do, calling attention to the specific issue, etc.
Primary outcomes
1. SIngle location to see high level performance and stability of all current integrations
2. Driven and focused items when there is an error or failure for someone monitoring to take action
Any thoughts, success stories of past implementations, lessons learned or general input and guidance would be greatly appreciated.
Lets discuss, thanks!
