Interactive Filter Reference configuration on an Reference Interactive Filter

TonyG ABC
Tera Contributor

I have a dashboard tab with various reports built on the same Scoped App table, each referring to a specific field that tracks an associate taking some action on a record.  The intent is that when a single associate is selected in an Interactive Filter, each report would be updated to show how many records that particular associate has associated with each step of the record's lifecycle:

find_real_file.png

I put a Reference Interactive Filter on the page that filters associates from our sys_user table assigned to the teams handling these records.  Further in the Interactive Filter definition, I have tried Interactive Filter References for combinations of the various fields (all on the same table) to drive counts for each status value (accepted, escalated, etc.).  It works well when I have one value defined for the Interactive Filter Reference (meaning when I define the reference to the "Accepted By" field, the Accepted Today values are accurate.  The Escalated Today values are correct when I define the reference to the "Escalated By" field.  However, none of the other report counts are accurate). As soon as I add two or more Reference fields to the Interactive Filter, none of the reports show accurate data (unless the "All" value is selected in the filter; then all data is accurate.  It only becomes inaccurate when I choose an individual associate).

Is there a problem with defining more than one Reference field?  If so, is there a workaround or any suggestions to accomplish this result?  I haven't seen anything in Docs or other posts limiting the number of Reference fields to the SAME table.

1 ACCEPTED SOLUTION

konijetisumanth
Giga Guru

hi toney if we select more than one condition in interactive filter it give us the data of all the condition which satisfy them so the interactive filters conditions act as (and ) not as (or) so i suggest you to try for PA where just create a indicator for the data of common and and add breakdowns to get the data accurate 

note: -but if we use PA the data would be collected once in a day u can not get current data 

can you please delete the previous selected condition then u can get accurate data 

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1 REPLY 1

konijetisumanth
Giga Guru

hi toney if we select more than one condition in interactive filter it give us the data of all the condition which satisfy them so the interactive filters conditions act as (and ) not as (or) so i suggest you to try for PA where just create a indicator for the data of common and and add breakdowns to get the data accurate 

note: -but if we use PA the data would be collected once in a day u can not get current data 

can you please delete the previous selected condition then u can get accurate data