Is there a process to purge Performance Analytics Data?

[john_lamont]

we have an indicator with incorrect data and would like to purge the historical information.   Anyone have success doing this?   What was the process you used?

[sergiu_panaite]

Hi John,

There is an out of box job called "Clean PA Collections" that cleans all scores and snapshots that are older than specified in the com.snc.pa.dc.keep_scores_for and com.snc.pa.dc_keep_snapshots_for properties. Scores and snapshots are also removed if the associated indicator or breakdown was deleted.

Troubleshooting Performance Analytics - ServiceNow Wiki

Regards,

Sergiu

[javagold · Accepted solution]

Go to Performance Analytics --> Indicators --> Scoresheet

The Scoresheet view allows you to delete scores for an indicator and the scores for the elements of a breakdown related to the indicator.   This link provides a bit more information on that topic:

Performance Analytics - ServiceNow Wiki     Skip down to Section 6

Regards

Brian

[john_lamont]

Thanks Brian, this should do the trick!

Not very efficient if you want to remove a few months worth of daily scores but great to delete all scores for indicators that can be rerun historically...