Know about ServiceNow certifications

[GowthamGr]

Now I am working in MNC and my ServiceNow Account also linked with my company Email and password . I done some certification with this account . So problem is when I am going to leave this company how could I get  these certification for my use (In resume etc..).

[Dr Atul G- LNG · Accepted solution]

Below are the steps for merging your accounts:

First, clear your browser cache in Google Chrome and restart.

2. After that, log in to your new Now Learning account using your credentials via this link: https://nowlearning.servicenow.com/.

3.Click on the profile icon (typically showing your initials) in the top-right corner of the Now Learning page and select Update My Profile.

4.Scroll down to the "Identity" section and click on either the Update ID or Merge Old ID link.

If you've created a new ServiceNow ID, click Merge Old ID.

If you have not created a new ServiceNow ID, click Update ID

5. Carefully review the considerations provided.

(If you're ready to proceed, click Yes to submit the merge request, or click No if you'd prefer to continue later)

6.Enter your alternate ServiceNow ID in the provided field and follow the on-screen verification instructions.

(Note: If you're unable to access your email, click the Show other verification options link.)

7.Click Verify. You should then see the "Email Verified" page.

8.Review, Confirm and authorize the merge request details.

9.Finally, click Submit to complete the process. Your merge request is now submitted.

Please note:

Save your request ID for any support or troubleshooting you may need during the process.

The Merge Old ID process may take up to 48 hours to complete, while the Update ID process takes about 4 hours.

Once the process is finalized, you'll receive a confirmation email.

KB Article:

https://nowlearning.servicenow.com/lxp/en/account-employee-training-and-learning-credit-management/c...

https://nowlearning.servicenow.com/lxp/en/account-employee-training-and-learni

ng-credit-management/c...

[Dr Atul G- LNG · Accepted solution]

Below are the steps for merging your accounts:

First, clear your browser cache in Google Chrome and restart.
2. After that, log in to your new Now Learning account using your credentials via this link: https://nowlearning.servicenow.com/.

3.Click on the profile icon (typically showing your initials) in the top-right corner of the Now Learning page and select Update My Profile.

4.Scroll down to the "Identity" section and click on either the Update ID or Merge Old ID link.
If you've created a new ServiceNow ID, click Merge Old ID.
If you have not created a new ServiceNow ID, click Update ID
5. Carefully review the considerations provided.
(If you're ready to proceed, click Yes to submit the merge request, or click No if you'd prefer to continue later)
6.Enter your alternate ServiceNow ID in the provided field and follow the on-screen verification instructions.
(Note: If you're unable to access your email, click the Show other verification options link.)

7.Click Verify. You should then see the "Email Verified" page.

8.Review, Confirm and authorize the merge request details.

9.Finally, click Submit to complete the process. Your merge request is now submitted.
Please note:
Save your request ID for any support or troubleshooting you may need during the process.
The Merge Old ID process may take up to 48 hours to complete, while the Update ID process takes about 4 hours.
Once the process is finalized, you'll receive a confirmation email.

KB Article:
https://nowlearning.servicenow.com/lxp/en/account-employee-training-and-learning-credit-management/c...
https://nowlearning.servicenow.com/lxp/en/account-employee-training-and-learning-credit-management/c...

[Mohammed8 · Accepted solution]

Hi @GowthamGr 

1)Merge your account to personal Gmail id. So, whatever your account has certificates, posts, badges will be transferred from work email-id to your personal email-id.

You can check this post:
Move certifications from company ID to my personal... - ServiceNow Community

Regards,

Mohamed Zakir

[yashkamde]

Hello @GowthamGr ,

Basically when your ServiceNow certifications are linked to your company email, they are still associated with your ServiceNow Webassessor account, not the company itself. Before leaving the organization, you should update the email associated with your certification profile.

You can log in to the ServiceNow Webassessor portal and change the registered email from your company email to your personal email. If the email cannot be changed directly, you should raise a request with *ServiceNow Certification Support and ask them to transfer your certifications to your personal email ID.

Refer this :

https://nowlearning.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0010208 

Also you can reach on :

support.servicenow.com

If my response helped mark as helpful  and accept the solution.

[suraj sengar]

@GowthamGr  - you can use merge option
Go to your ServiceNow profile and Merge Old ID, please find the attachment.