Map not visualizing data

ecracer
Mega Contributor

I am attempting to create some basic reports of incident counts using the map visualizations as heat maps.  I am only receiving partial results.  I have all locations created, with lat and lon for them all.  All locations have countries.  All US locations have states specified.  I am receiving the following warning message:"

WARNING: Some of the data you selected cannot be visualized in this report. Save this report and ask your system administrator to correct errors with mapping for these records"

What do I need to do to resolve this issue?

5 REPLIES 5

gertjankrab
ServiceNow Employee
ServiceNow Employee

HI Alan,



the message indicates that some data is missing in the GeoJSON file. Please have a look at the information on the Documentation site.



Gertjan


Oriol
ServiceNow Employee
ServiceNow Employee

As Gertjan said there is some problem in your data.
Are you attending Knowledge 17? because we have 1 lab where we are gonna see this issue


To be able to check this first you need to have clear which is the map source you are using. (for example Incident by location)


Then in your warning message there is a hamburger icon than opens a platform list with wrong data. In that list add the location field if it doesn't exist and finally open that location entry clicking on the value.
Once you are in the location you'll be able to see something wrong, maybe country is misspelled? or the state?
I hope it helps



Oriol


I tried these steps and fixed the issue. Thanks

shivanipatel
ServiceNow Employee
ServiceNow Employee

Alan,



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