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Multilevel hierarchy Dashboard filter

BhanutejaRD
Tera Contributor

Hi everyone,

I’m working with a 3‑level hierarchy and need some help configuring it correctly.

  • Assignment Group (AG)
  • AG.Parent → Chapter
  • AG.Parent.Parent → Cluster

Currently, I’m able to achieve the following:

  • When I select a Chapter, I can successfully filter and display the related Assignment Groups.

But the problem is with Cluster → Chapter.

When a Cluster (AG.Parent.Parent) is selected, I want the system to show only the Chapters (AG.Parent records) that belong to that Cluster. However, this part isn’t working as expected.

Can someone guide me on how to configure this filtering so that selecting a Cluster displays the relevant Chapters?
And with below link i did two level hierarchy
https://www.servicenow.com/community/platform-analytics-forum/multi-level-filter-in-platform-analyti... 
for reference attached hierarchy. 

Thank you.

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