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Next Experience Analytics - Platform Analytics

SushmaP56646903
Giga Contributor

Hello,

 

I was just exploring on Next Experience Analytics Dashboard for Platform Analytics. The visual for the Viewed Dashboard SysId should be showing up the Dashboard names instead of sysId...

And the donut is not the suitable graph for this data.

Will this be improvised in the upcoming releases ?

What is the best solution that would be coming up for LifeCycle Management of Platform Analytics Dashboards ?

4 REPLIES 4

SushmaP56646903
Giga Contributor

SushmaP56646903_0-1758527094646.png

This view not so helpful.

@SushmaP56646903 

is this an OOTB data visualization?

see the data is brought from which backend table?

Ensure the table has some valid field marked as Display=true at dictionary level.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

kaushal_snow
Mega Sage

Hi @SushmaP56646903 ,

 

Workaround is to adjust the field/dictionary so the name displays (if possible), or use a join/lookup in reporting to map the sys_id to dashboard name. For improvements: I expect future releases will address this better (more user friendly display and possibly better visual types than donut for sys_id values)...

 

check this article: https://www.servicenow.com/community/platform-analytics-forum/platform-analytics-dashboard-execution...

 

If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.

 

 

Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/

Bhuvan
Kilo Patron

@SushmaP56646903 

 

Check how you have configured your data visualization and presentation section. If is is out of box or custom dashboard, you can edit it as per your requirements.

 

See below for sample Pie Chart from my PDI to show how it can be displayed. Use Group by 'Dashboard' to get meaningful information

Bhuvan_0-1758528224142.png

Bhuvan_1-1758528709534.png

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan