No Data to display in dashboard report

imhicham
Tera Contributor

Hi All : 

When I only select the catalog => everything is ok 

imhicham_0-1698150304770.png

 

 

If I also select the Category “X” => everything is ok

imhicham_1-1698150304768.png

 

But for certain selections, this is not the case, such as “Y” => KO display

imhicham_2-1698150304772.png

 

Although we are supposed to display elements => "Y" appear when we select “All”

 

can you help please ??

5 REPLIES 5

Tsura Andreeva
Mega Sage

is it possible you dont have data for that specific catalog ? What is pie chart open tickets?

@Tsura Andreeva normaly i have data for this catalog when i run all catalogs but when i run only some specific catalogs , i have " No Data to display "

I would suggest check out the sys id's and the names of the catalogs that you cant view when you selct them to make sure you dont have retired or duplicated entrys, even if the text is the same something is not linking up on your sys id between your selection and the catalog item in the record 

@Tsura Andreeva can you help please ??