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Opening workspace from a report

Dennis Ford
Giga Guru

‎09-13-2022 07:55 AM

How can we create a list report where if the user clicks a link to open the underlying record that the record opens in agent workspace instead of the platform?  Thanks!

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saba tanveer
Tera Contributor
In response to jbannister

‎07-09-2025 11:46 AM

For now, I have created record in sys_navigator table for incident and entered workspace URL there.

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