PA graph only showing three months data

ihabeeb
Tera Contributor

Hi experts , 
We have been trying to create a graph using PA  module and I created a widget , indicator and indicator source .
The X axis should show months and y axis should be number of incidents closed this year .
The problem , i get is the graph is only showing three months data .
I have attached screenshot of the graph , widget , indicator and source.


4 REPLIES 4

jeffrubinoff
ServiceNow Employee
ServiceNow Employee

It sounds like your instance is on Complimentary Performance Analytics for Incidents and you have not activated one of the Performance Analytics Premium plugins on your presumably non-production instance. 

ihabeeb
Tera Contributor

Hi @jeffrubinoff ,
We already have indicators in which if we add to widgets it shows monthly data .

ihabeeb_0-1729228772208.png

 

AndersBGS
Tera Patron
Tera Patron

 

Hi @ihabeeb ,

 

Have you verified your data collection / your historic data collection? I can't see a snip of this?

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

 Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Hi @AndersBGS , 
I have attached the screenshot of jobs . I have been using the default jobs created by admin.