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PA Historical Job not Collecting Previous Months Data from Report Source

Mubashira
Tera Contributor

‎12-10-2023 09:23 AM

I am using report source as data source in the indicator source PA .

 

The issue is below:

 

When I declare ‘Resolved on Today’ and if today’s score is 0, it shows 0 for all previous scores.

 

When I declare ‘Resolved on this Month’ and if this month’s score is 2, it shows 2 for all previous scores.

 

Since Vancouver release I am facing this issue.

 

Please provide your assistance inresolving this issue

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jeffrubinoff
ServiceNow Employee
ServiceNow Employee
In response to Mubashira

‎12-13-2023 06:01 AM

Why is your collection job set to end 0 days ago instead of 1 month ago for a monthly indicator? 

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Mubashira
Tera Contributor
In response to jeffrubinoff

‎12-14-2023 08:20 AM

Hi Jeff,

Usually I keep it o days ago to collect the data until last collection.

But now I tried on using relative end 1 month ago and still getting the same error that whatever the score is on that month, it is copying the same number on the previous months.

 

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