PA Report - Pivot table month issue

Sneha Anil2
Tera Contributor

Hi All!

I want to display a month field in a Pivot Table visualization to show incident categories by month.
Currently, I have added a calculated/functional field that returns the month in the format YYYY-MM (for example, 2025-12). However, I need the month to be displayed in the month name format (for example, Jan, Feb, etc.).

I tried formatting the field to show the month name, but this causes an ordering issue in the report, as the months are sorted alphabetically instead of chronologically.

Could you please suggest the best way to display month names while maintaining the correct month order in the Pivot Table?

 

Thanks,

Sneha

6 REPLIES 6

Dr Atul G- LNG
Tera Patron

Hi @Sneha Anil2 

 

Any screenshot to understand the problem you are facing.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Hi Atul,

 

SnehaAnil2_0-1770206684349.png

This is how it's visible currently. I want it to be in Month Name format.

 

Thanks,

Sneha

Also, on which table are you creating it, and which field is being used — is it a custom field? This will help me try it on my end.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Also create a report of type Trend or Column & then you can select Month but yes that would mean that you will not have pivot reporting obviously.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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