PA Score Widget - No data to display

arvin3
Kilo Contributor

‎07-24-2017 08:23 AM

I have a score car widget that show "No data to display". That widget uses the same formula from a breakdown widget and it displays

the data collected on a daily frequency. NOTE: they both use the same formula.

Formula:

((SLA Met)/(SLA Breach + SLA MET)*100

I took out the breakdowns and compare their configuration. I even created a different set of of formula indicator initially they share the same formula.

Breakdown widget

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Score Widget

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3 REPLIES 3

Arnoud Kooi
ServiceNow Employee
ServiceNow Employee

‎07-24-2017 08:41 AM

So if you click on a line in the widget you get "No data"?


This way you also enter the scorecard.


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Josh Cooper
ServiceNow Employee
ServiceNow Employee

‎07-24-2017 09:18 AM

If you click into the widget, and look at the "Scores" tab - what do you get?   It sounds like one side or the other is ending up with 0's or missing scores.


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arvin3
Kilo Contributor

‎07-27-2017 10:47 AM

I was missing some parts of the PA indicator sources and didn't clean the score sheets now I ran the jobs I get a more accurate data thanks guys! appreciate the response!


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