PA Scripted Breakdown for Assignment Group Type

Guru6
Tera Contributor

Need to create a Breakdown script for the type of groups (All, Service Provider, Client) for Incident.assignment_group.Type or Catalog_task.assignment_group.type.

The assignment group type should be 'resolver'.

Please advise on this.

1 REPLY 1

Mark Manders
Mega Patron

What's your use case that you need a breakdown script for this?

Can't you just create a Default Elements filter for this? It's on the breakdown form itself, under the breakdown source.

 

https://www.servicenow.com/docs/bundle/xanadu-now-intelligence/page/use/performance-analytics/concep...

 


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Mark