PDF is not attaching to the Scheduled Report, how can I fix this?

Community Alums
Not applicable

‎10-30-2019 02:52 AM

Hi everyone,

The PDF file generated by Scheduled Email Report is not attaching to the top section where all the attachments are. However, the email is sent out without problems with the PDF attachment. Anyone know why this may happen?

find_real_file.png

Any help will be much appreciated, thanks.

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Adam Stout
ServiceNow Employee
ServiceNow Employee

‎10-30-2019 07:26 AM

Do other attachments go out and just not this one?  If so, I would put a case in on HI.

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